The icons in my Food Log don't display correctly or are missing.

This problem is usually the result of your internet browser being out of date.  We see this most frequently with Internet Explorer version 6 which is the default browser on many office workstations.  The Food Log is just one application on our site which requires the sophistication of a higher versions of Internet Explorer or other browsers.  If you are experiencing this problem, please upgrade your browser or download a different one.  If you are using The Full Yield at work, contact your IT Help Desk for suggestions on upgrading.  If upgrading your browser does not solve this problem, by all means get in touch with us at the Support Center.

How can I cancel or reschedule a coaching appointment?

You can contact the Coaching Department two ways - by telephone at 1-888-928-5968 or by email at thefullyield@healthfuture.org. 

I finished the second video but can't start the third one.

In order to proceed to the third video you must first answer questions which are below the video screen.  They may not be displaying presently, but if you page down in your browser you should be able to see and then answer them.

I have some questions about the meal plans and my coaching appointment is still some weeks away.

Our Support Center is staffed with nutritionists who are happy to discuss these sorts of questions with you.  You can reach the Support Center between the hours 8:30 am - 5 pm, Monday - Friday.  If you leave a message outside those hours we generally can follow up with you within 24 hours.  1-888-385-5943 or support@thefullyield.com.

I have a friend, relative or significant other who would like to join the program. How does that work?

We will soon be able to open the program to participants who are not associated with one of our current employer-based programs.  We will post an announcement on the site when that is ready. 

Which of my names will be displayed if I post to the Forum?

In order to start a new thread on the Forum your Username will be displayed as the contributor.  However, if you are posting a comment to an existing thread you have the choice to post anonymously by checking the appropriate box on the Submit page.  Otherwise your Username is used to identify you as the contributer.  You are always welcome to sign Forum contributions if you want your colleagues to know who you are. Unfortunately Usernames cannot be changed.